Shipping & Refund Policy

Shipping and Delivery Policy:

Climate Technologies deliver products using various courier companies. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 3 business days. Shipping times are estimated at between 7 and 10 business days depending on your location. Orders are subject to stock availability. Where there is no stock and if orders cannot be fulfilled within a reasonable timeframe, your transaction will be refunded immediately and you will be notified of this cancellation. Free shipping excludes the following areas: Northern Territory, All Regional Area's*

Shipping Destinations:

Climate Technologies ships goods Australia wide, however at this time we do NOT accept international orders through our website. Please contact us on +61 8 8307 5130 to enquire about a special order.

Refund policy:

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised

Security Policy:

When purchasing from Climate Technologies, card details are transmitted through an application programming interface. Card Details are hosted by Web Active Corporation Pty Ltd, ABN 32 086 209 403, after processing.